Privacy policy

This Privacy Policy explains how lordpoedagar.com (referred to as the “Site,” “we,” “us,” or “our”) gathers, uses, and shares your Personal Information when you browse the Site or make a purchase.

Contact Us

If you have reviewed this policy and still have questions, need further details about how we handle your data, or would like to file a complaint, please contact us at:

support@lordpoedagar.com

Personal Information We Collect

When you visit our Site, we automatically collect certain details about your device and how you interact with our Site. We also gather the information necessary to process your orders. If you contact us for assistance, we may collect additional details to help resolve your request.

In this policy, “Personal Information” refers to any data that can identify an individual, including the types listed below.

Device Information

Purpose:
To ensure the Site loads properly on your device and to analyze usage patterns so we can improve performance and functionality.

How it’s collected:
Automatically through cookies, log files, web beacons, tags, and pixels when you access the Site.

Shared with:
Our e-commerce platform provider, Shopify.

Examples of data collected:
Browser version, IP address, time zone, cookie data, pages or products viewed, search queries, and how you navigate the Site.

Order Information

Purpose:
To process and fulfill your order, handle payments, arrange shipping, send confirmations and invoices, communicate with you, prevent fraud, and (when aligned with your preferences) send you information about our products or promotions.

How it’s collected:
Directly from you during checkout.

Shared with:
Shopify for payment processing and store operations.

Examples of data collected:
Name, billing and shipping address, payment details (including credit card information, Apple Pay, and PayPal), email address, and phone number.

Customer Support Information

Purpose:
To assist you with inquiries, complaints, or service-related issues.

How it’s collected:
Directly from you when you contact us.

Data collected:
Any information you provide in your communication with us.

Sharing Your Personal Information

We share your information with trusted third-party service providers to operate our business and fulfill our obligations to you.

For example:

We use Shopify to power our online store.
We may disclose your information when required to comply with laws, respond to legal requests (such as subpoenas or warrants), or protect our legal rights.

Behavioral Advertising

We may use your Personal Information to deliver relevant advertisements and marketing messages that may interest you.

For example:

We use Google Analytics to understand how customers use our Site.
We may share information about your browsing activity, purchases, and interactions with ads with our advertising partners, sometimes through cookies or similar tracking technologies (subject to your consent where required).
We use Shopify Audiences to help display relevant ads to potential customers who have shown interest in similar products through other Shopify merchants.

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) website.

You can opt out of personalized advertising through:

Facebook Ads Settings
Google Ads Settings
Microsoft/Bing Ads Settings
The Digital Advertising Alliance opt-out portal

How We Use Your Personal Information

We use your Personal Information to:

Offer products for sale
Process payments
Ship and fulfill orders
Communicate with you
Inform you about new products, services, or special offers

Legal Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information based on:

Your consent
The performance of our contract with you
Compliance with legal obligations
Protection of vital interests
Public interest tasks
Our legitimate business interests (as long as they do not override your fundamental rights)

Data Retention

We keep your Personal Information for our records after you place an order unless you request that we delete it. For more details about deletion rights, please see the “Your Rights” section below.

Automated Decision-Making

If you reside in the EEA, you have the right to object to decisions based solely on automated processing that significantly affect you.

We may use limited automated systems for fraud prevention. For example:

Temporary blocking of IP addresses linked to repeated failed transactions (lasting a few hours).
Temporary blocking of credit cards associated with flagged IP addresses (lasting a few days).

These measures are designed to protect against fraudulent activity.

Your Rights (GDPR)

If you are an EEA resident, you have the right to:

Access the Personal Information we hold about you
Request corrections or updates
Request deletion of your data
Transfer your data to another service

Your information may be processed in Ireland and transferred outside Europe (including Canada and the United States) for storage and processing.

To exercise your rights, please contact us using the details above.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

Know what Personal Information we collect about you
Request correction or deletion
Request data portability

You may also appoint an authorized agent to submit requests on your behalf by contacting us.

Cookies

Cookies are small data files placed on your device when you visit our Site. We use various types of cookies, including functional, performance, advertising, and social media cookies.

Cookies help: